Verzendbeleid

Welcome to Lola My Love! We’re committed to providing a smooth and transparent shopping experience. Below, you’ll find all the details about shipping and processing for our handcrafted rebozos and digital products.

Shipping Destinations

We ship domestically within the United States and to select international destinations. International shipments may be subject to customs, duties, and taxes, which are the customer’s responsibility.

Shipping Options, Costs & Processing Times

Domestic Shipping (U.S.):

Shipping costs are calculated at checkout based on the destination and weight of the package. Orders are processed within 1-3 business days, with estimated delivery times of 3-7 business days depending on your location.

International Shipping:

International shipping rates are calculated at checkout based on the destination and weight. Processing time remains 1-3 business days, with delivery times varying depending on the destination country and customs clearance.

Expedited Shipping:

We offer expedited shipping options for faster delivery at an additional cost. These options are displayed during checkout.

Tracking Information

Once your order has been shipped, you will receive an email with a tracking number. Use this number to track your package’s journey from our facility to your destination.

Customs, Duties, and Taxes

For international orders, customs clearance can cause delivery delays. Any customs fees, duties, or taxes incurred are the responsibility of the customer and must be paid at the point of entry into the destination country.

Digital Products

For digital products, such as downloadable patterns or guides, you will receive a download link immediately upon completing your purchase. If you do not receive the download link or encounter issues, contact us at hello@lolamylove.com for assistance.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, contact us at hello@lolamylove.com. We will work with you to resolve the issue and ensure you receive your order promptly.

Returns and Exchanges

If you are unsatisfied with your purchase, please refer to our Return Policy for details on how to return or exchange your item.

By placing an order with us, you confirm that you have read, understood, and agree to this Shipping Policy. For any questions, feel free to contact us at hello@lolamylove.com.